Time is limited, and no individual can master every skill or area of expertise. As a manager, your ability to achieve results depends on how effectively you can leverage the strengths, skills, and time of your team. In this course, you will learn structured leadership approaches, including the 5 Elements of Leadership, to help you guide your team, build trust, and drive performance. If you are an existing manager or looking to step into a managerial role, this course is for you.

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DURATION

2 Days

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Mode of Training

Hands-on In-person Training

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Workforce Skills Qualification (WSQ) classes conducted since 2024
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Learners trained and certified with new skills for career and personal growth
100000 +
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Learner Review Ratings on learning quality, customer service, trainer and course content
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What you’ll learn

Key Highlights

  • Understand how the 5 Elements of Leadership shape workplace behaviour
  • Training Needs Analysis Approach to identify learning priorities, skill gaps, and training plans
  • Talent Development Framework to assess competencies and align people growth with business goals
  • Techniques to improve workflows, track progress, and strengthen team accountability
  • Hands-on practice through workplace case studies and real-world scenarios
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Understand how the 5 Elements of Leadership shape workplace behaviour

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Training Needs Analysis Approach to identify learning priorities, skill gaps, and training plans

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Talent Development Framework to assess competencies and align people growth with business goals

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Techniques to improve workflows, track progress, and strengthen team accountability

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Hands-on practice through workplace case studies and real-world scenarios

Singapore Workforce Skills Qualifications (WSQ)

Curriculum & Learning Units

Learning Unit 1: Evaluating Company Requirements and Team Leadersʼ Competency

  • Understand the limits of authority-based leadership and how position-driven management can affect team performance and organisational outcomes.
  • Explore relationship-driven leadership and how trust, open communication and collaborative decision-making build better teams.
  • Apply legal and ethical considerations to ensure fair, compliant and unbiased leadership practices.
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Hands-on Activity: Practise balancing authority and relationship-based leadership by exploring workplace scenarios on maintaining standards, rebuilding trust and strengthening accountability.

Learning Unit 2: Working with Team Leaders to Improve Team Capability

  • Track key team activities using structured frameworks to identify performance gaps and guide targeted improvements.
  • Collaborate with team leaders to conduct training needs analysis and identify development priorities aligned with professional standards and organisational goals
  • Apply coaching techniques to support team leaders and improve their performance
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Hands-on Activity: Break down a personal or team goal into smaller milestones and map out the activities needed to achieve it in a trackable way.

Learning Unit 3: Reviewing Outcomes for Continuous Improvement

  • Use systems and automation tools to streamline workflows, reduce manual tasks and improve team productivity.
  • Build a high-performance team culture based on humility, emotional intelligence, empowerment, inclusivity and continuous improvement.
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Hands-on Activity: Explore simple tools and automation to reduce repetitive tasks, improve workflows and help teams focus on higher-value work.

Competency Assessment
& Certification

Nationally-Recognised Certification

Candidates will be awarded a Statement of Attainment under Singapore Workforce Skills Qualification (WSQ) and a Certificate of Completion by Skills Development Academy upon completion of the course with at least 75% attendance and demonstration of competency in the WSQ-mandated written and practical assessments.

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SDA Cert of Completion V1 SS EPM scaled
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SDA Cert of Completion V1 SS EPM scaled
Enquire Now

Entry Requirements:

  • Aged 18 and above
  • Have basic computer literacy Level 2
  • Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification and minimum 2 years of working experience;
  • Have a basic understanding of the camera functions of the mobile phone and
  • Have an English language proficiency equivalent of higher of any of the following – GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59.
Learning Pathway

Professional Competency &Workplace Excellence
(P.C.W.E)

Module 1:

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Effective People Management

2 Days WSQ Course

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Effective People Management

2 Days WSQ Course

Module 2 & 3:

Choose 2 More Modules

2 Days

Effective Prompting Fundamentals

2 Days

Advanced Prompting Strategies

2 Days

AI Content Creation for Productivity

1 Day

Introduction to AI Tools for Content Creation

2 Days

Proven Affiliate Marketing Strategies

2.5 Days

Setting up TikTok Shop and Running Advertisements on TikTok

2 Days

Digital Safety Fundamentals

2 Days

Effective Employee Communication Strategies

2 Days

The Art of Persuasion

2 Days

Critical Thinking Skills for Effective Decision-Making

2 Days

Mental Resilience and Workplace Wellness

1 Day

Implementing Effective Coaching Frameworks

1 Day

Effective Productivity Techniques

Testimonial

Hear from our
Learners

Real stories and experiences shared by learners about their learning journey with us.

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Learn With Us

Start Your Upskilling Journey With SDA

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Classes
Conducted Daily

From Monday to Sunday, including public holidays, to fit all busy working adult schedules.
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Three Training Centres,
Fully Sheltered From MRT

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175+ Government-Licensed,
& Passionate Trainers

Learn from ACTA/ACLP-certified industry practitioners who bring their experiences into the classroom to make lessons practical and engaging.
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Full Suite Of Materials & Learning Resources

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Localised & Up-To-Date
Course Syllabus

Our syllabus is localised based on Singapore’s business context and continuously updated to reflect the latest tools and real-world practices.
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300+ Local Employees
Supporting Your Journey

From pre-course planning to post-course follow-up, our team is with you at every step.
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Classes Conducted Daily

From Monday to Sunday, including public holidays, to fit all busy working adult schedules.
usp1

Three Training Centres,
Fully Sheltered From MRT

usp1 1

175+ Government-Licensed,
& Passionate Trainers

Learn from ACTA/ACLP-certified industry practitioners who bring their experiences into the classroom to make lessons practical and engaging.
trainer 2a

Full Suite Of Materials & Learning Resources

laptop loan2 1

Localised & Up-To-Date
Course Syllabus

Our syllabus is localised based on Singapore’s business context and continuously updated to reflect the latest tools and real-world practices.
local syllabus2 1

300+ Local Employees
Supporting Your Journey

From pre-course planning to post-course follow-up, our team is with you at every step.
usp4 1
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Enquiry Form

Ready to Start Learning?

Send us your enquiry to find out more about our course curriculum, schedules and available subsidies. Our team will be in touch with you to help you take the next step.

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      Course Fees & Subsidies

      Singapore Citizens (40 years and above)
      Full Course Fees (Before GST)
      9% GST
      70% SkillsFuture (SSG) Subsidy
      Nett Fee
      Singapore Citizens (21-39 years old) & PR
      Full Course Fees (Before GST)
      9% GST
      50% SkillsFuture (SSG) Subsidy
      Nett Fee

      Additional Support

      SkillsFuture Credits
      eligible for Singapore citizens aged 25 & above

      PSEA eligible for Singapore citizens aged 30 & below

      NTUC UTAP members enjoy up to 50% reimbursement on out-of-pocket costs

      • Nett Fee are inclusive of GST charged based on the full course fees.
      • Subjected to individual’s eligibility and availability of SkillsFuture Credit.
      • NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.
      SMEs
      Full Course Fee (Before GST)
      70% SkillsFuture (SSG) Subsidy
      Nett Fee
      Non SMEs
      Full Course Fee (Before GST)
      50% SkillsFuture (SSG) Subsidy
      Nett Fee

      Additional Support

      Additional Support via Absentee Payroll

      Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.

      Enterprise Innovation Scheme

      Option 1

      Up to 400%
      Tax Deduction

      Option 2

      20% Cash Payout Based On Nett Fee

      SkillsFuture Enterprise Credit

      Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)