- WSQ Accredited
- PCWE Certification
Most digital incidents are not caused by hackers. They are caused by everyday users. A simple click, a missed step, or a delayed response can lead to data breaches, system disruptions, and real business impact. In todayʼs workplace, knowing how to recognise and respond to digital threats is no longer optional. If you use digital systems or work with data, this course is for you.
DURATION
2 Days
Mode of Training
Hands-on In-person Training
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What you’ll learn
Key Highlights
- Digital safety frameworks to classify, respond to, and record incidents
- Real-world digital safety scenarios across workplace and daily communication
- Hands-on activity to identify phishing, malware, and data breaches
- Guidance on PDPA, personal data handling, and protecting sensitive information
- Incident assessment techniques to review cyber attacks and report them
Digital safety frameworks to classify, respond to, and record incidents
Real-world digital safety scenarios across workplace and daily communication
Hands-on activity to identify phishing, malware, and data breaches
Guidance on PDPA, personal data handling, and protecting sensitive information
Incident assessment techniques to review cyber attacks and report them
Singapore Workforce Skills Qualifications (WSQ)
Curriculum & Learning Units
Learning Unit 1: Understanding and Contextualising Digital Threats
- Understand common types of data breaches and security incidents.
- Interpret the key principles and requirements of the Personal Data Protection Act (PDPA).
- Recognise how digital threats impact systems, users, and organisational operations.
Hands-on Activity: Apply the FACTS model and CIA framework to assess digital safety scenarios by identifying data breaches, prevention methods and PDPA implications.
Learning Unit 2: Incident Assessment and Prioritisation
- Track key team activities using structured frameworks to identify performance gaps and guide targeted improvements.
- Collaborate with team leaders to conduct training needs analysis and identify development priorities aligned with professional standards and organisational goals
- Apply coaching techniques to support team leaders and improve their performance
Hands-on Activity: Break down a personal or team goal into smaller milestones and map out the activities needed to achieve it in a trackable way.
Learning Unit 3: Incident Response and Management
- Use systems and automation tools to streamline workflows, reduce manual tasks and improve team productivity.
- Build a high-performance team culture based on humility, emotional intelligence, empowerment, inclusivity and continuous improvement.
Hands-on Activity: Explore simple tools and automation to reduce repetitive tasks, improve workflows and help teams focus on higher-value work.
Competency Assessment
& Certification
Nationally-Recognised Certification
Candidates will be awarded a Statement of Attainment under Singapore Workforce Skills Qualification (WSQ) and a Certificate of Completion by Skills Development Academy upon completion of the course with at least 75% attendance and demonstration of competency in the WSQ-mandated written and practical assessments.
Digital Safety Fundamentals
Select Date- Available
- Selling Fast
- Full Enrollment
Course Time Info appears after date selectionEntry Requirements:
- Aged 18 and above
- Have basic computer literacy Level 2
- Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification and minimum 2 years of working experience; and
- Have an English language proficiency equivalent of higher of any of the following – GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59
Professional Competency &Workplace Excellence
(P.C.W.E)
Module 1:
2 Days WSQ Course
2 Days WSQ Course
Module 2 & 3:
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Implementing Effective Coaching Frameworks
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Effective Productivity Techniques
Hear from our
Learners
Real stories and experiences shared by learners about their learning journey with us.
Start Your Upskilling Journey With SDA
Classes
Conducted Daily
Three Training Centres,
Fully Sheltered From MRT
- Lifelong Learning Institute
- Central Plaza
- Woods Square (Tower 2)
175+ Government-Licensed, & Passionate Trainers
Full Suite Of Materials & Learning Resources
- Laptops & equipment loan
- Printed course materials
- Catered meals & refreshments
Localised & Up-To-Date Course Syllabus
300+ Local Employees
Supporting Your Journey
Classes Conducted Daily
Three Training Centres,
Fully Sheltered From MRT
- Lifelong Learning Institute
- Central Plaza
- Woods Square (Tower 2)
175+ Government-Licensed, & Passionate Trainers
Full Suite Of Materials & Learning Resources
- Laptops & equipment loan
- Printed course materials
- Catered meals & refreshments
Localised & Up-To-Date Course Syllabus
300+ Local Employees
Supporting Your Journey
Enquiry Form
Ready to Start Learning?
Send us your enquiry to find out more about our course curriculum, schedules and available subsidies. Our team will be in touch with you to help you take the next step.
